Kedanto
Pick an eSIM

Terms of Service

The conditions for using the service.

The terms below were originally written in Korean. Even where a translation is provided, the Korean original prevails in the event of any difference in interpretation.

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the eSIM sales service for travel provided by Kedanto (hereinafter the “Company”), and the rights and obligations of the Company and users.

Article 2 (Nature of the Product)

  • The eSIMs sold by the Company are data-only products; a phone number and SMS are not provided.
  • An eSIM is digital content, and its supply begins when the QR code is issued.
  • Before the QR code is issued, the order may be cancelled at any time for a full refund (withdrawal of subscription). Refunds after issuance are subject to the Refund Policy.
  • Speed and coverage may vary depending on local network conditions.

Article 3 (Obligations of the Purchaser)

  • The purchaser has an obligation to check, before purchasing, whether the device to be used supports eSIM.
  • The purchaser must provide an accurate email address, and the Company is not responsible for non-receipt caused by an incorrectly entered address.

Article 4 (Refunds)

Refund criteria are as set out on the separate Refund Policy page.

Article 5 (Limitation of Liability)

Liability may be limited for damages arising from causes beyond the Company’s reasonable control, such as failures of local carriers or natural disasters.